{"id":2622,"date":"2023-06-08T03:44:22","date_gmt":"2023-06-08T03:44:22","guid":{"rendered":"https:\/\/www.pps-e.com\/faq-2\/"},"modified":"2023-06-08T14:36:02","modified_gmt":"2023-06-08T14:36:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.pps-e.com\/nl\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"py-4 bg-blue-900 bg-opacity-100 \" style=\"\">\n\t\n<div class=\"container mx-auto relative\" style=\"\">\n\t<div class=\"mx-auto px-5 mx-auto bg-transparent bg-opacity-100 max-w-none \">\n\t\t\n<div class=\"content bg-transparent bg-opacity-100 max-w-none w-full \" style=\"\">\n\t\n\n<h2 class=\"wp-block-heading has-text-align-center has-theme-white-color has-text-color has-large-font-size\" style=\"text-transform:capitalize\">Veel Gestelde Vragen<\/h2>\n\n\n<\/div>\n\n\n\t<\/div>\n<\/div>\n\n\n<\/section><section class=\"py-4 \" style=\"\">\n\t\n<div class=\"container mx-auto relative\" style=\"\">\n\t<div class=\"mx-auto px-5 max-w-screen-xl space-y-4\">\n\t\t\n\n<section class=\"wp-block-group faq-container is-vertical is-content-justification-stretch is-nowrap is-layout-flex wp-container-core-group-is-layout-37936256 wp-block-group-is-layout-flex\">\n<article class=\"wp-block-group content max-w-none bg-white rounded-xl is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-data=\"toggleVisibility\">\n<h2 class=\"wp-block-heading text-blue-900 has-medium-font-size\" x-bind=\"trigger\">Wanneer zijn jullie open<\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-bind=\"content\" x-cloak=\"\">\n<p>Cura\u00e7ao: Maandag tot en met Vrijdag van 8:00 tot 17:00 (afhalen pakketten kan tot 16:30) <br\/>Bonaire: Maandag tot en met Vrijdag van 8:00 &#8211; 12:30 ; 13:30 &#8211; 17:00 (afhalen pakketten kan tot 16:30)<br\/>Aruba: Maandag tot en met Vrijdag van 8:00 &#8211; 12:30 ; 13:30 &#8211; 17:00 (afhalen pakketten kan tot 16:30)&#13;\n<\/p>\n<\/div>\n<\/article>\n<\/section>\n\n\n\n<section class=\"wp-block-group faq-container is-vertical is-content-justification-stretch is-nowrap is-layout-flex wp-container-core-group-is-layout-37936256 wp-block-group-is-layout-flex\">\n<article class=\"wp-block-group content max-w-none bg-white rounded-xl is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-data=\"toggleVisibility\">\n<h2 class=\"wp-block-heading text-blue-900 has-medium-font-size\" x-bind=\"trigger\">Waar is mijn pakket op het moment?\/ Is mijn pakket al klaar om op te halen?<\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-bind=\"content\" x-cloak=\"\">\n<p>Als u naar \u2018<a href=\"https:\/\/www.pps-e.com\/nl\/track-trace\/\" rel=\"noopener\" target=\"_blank\">Track &amp;Trace<\/a>\u2019 gaat kan u uw gegevens invullen en zien waar uw pakket zich bevind en of het klaar is om af te halen. Heeft u geen code dan kan u er een aanvragen. Moest er iets fout lopen of niet lukken kan u ons altijd bereiken op volgend nummer <\/p>\n\n\n\n<p>Cura\u00e7ao: +5999 737 4321<\/p>\n\n\n\n<p>Bonaire: +599 717 6002<\/p>\n\n\n\n<p>Aruba: +297 588 7222<\/p>\n<\/div>\n<\/article>\n<\/section>\n\n\n\n<section class=\"wp-block-group faq-container is-vertical is-content-justification-stretch is-nowrap is-layout-flex wp-container-core-group-is-layout-37936256 wp-block-group-is-layout-flex\">\n<article class=\"wp-block-group content max-w-none bg-white rounded-xl is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-data=\"toggleVisibility\">\n<h2 class=\"wp-block-heading text-blue-900 has-medium-font-size\" x-bind=\"trigger\">Waar zijn jullie gevestigd<\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-bind=\"content\" x-cloak=\"\">\n<p>U kan ons vinden op: <\/p>\n\n\n\n<p>Cura\u00e7ao: Veeris Commercial park #30 Willemstad, Cura\u00e7ao, Dutch Caribbean<br\/>Bonaire: Kaya Industria 30C- loods 1&amp;2 Kralendijk, Bonaire, Dutch Caribbean<br\/>Aruba: Schotlandstraat 54 Oranjestad, Aruba, Dutch Caribbean<\/p>\n<\/div>\n<\/article>\n<\/section>\n\n\n\n<section class=\"wp-block-group faq-container is-vertical is-content-justification-stretch is-nowrap is-layout-flex wp-container-core-group-is-layout-37936256 wp-block-group-is-layout-flex\">\n<article class=\"wp-block-group content max-w-none bg-white rounded-xl is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-data=\"toggleVisibility\">\n<h2 class=\"wp-block-heading text-blue-900 has-medium-font-size\" x-bind=\"trigger\">Wanneer vertrekt het volgend schip? <\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-bind=\"content\" x-cloak=\"\">\n<p>Hiervoor kan je best kijken op onze sociale media kanalen.<\/p>\n<\/div>\n<\/article>\n<\/section>\n\n\n\n<section class=\"wp-block-group faq-container is-vertical is-content-justification-stretch is-nowrap is-layout-flex wp-container-core-group-is-layout-37936256 wp-block-group-is-layout-flex\">\n<article class=\"wp-block-group content max-w-none bg-white rounded-xl is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-data=\"toggleVisibility\">\n<h2 class=\"wp-block-heading text-blue-900 has-medium-font-size\" x-bind=\"trigger\">Hoe worden de prijzen berekend? <\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-bind=\"content\" x-cloak=\"\">\n<p>Luchtvracht kosten worden bepaald door het zg. volume gewicht (lengte x breedte x hoogte).&#13;\nZeevracht kosten worden bepaald door het aantal dozen of door het volume in m3.&#13;\nMeer info kan je <a href=\"https:\/\/www.pps-e.com\/nl\/kosten\/\">hier <\/a>vinden. &#13;\n<\/p>\n<\/div>\n<\/article>\n<\/section>\n\n\n\n<section class=\"wp-block-group faq-container is-vertical is-content-justification-stretch is-nowrap is-layout-flex wp-container-core-group-is-layout-37936256 wp-block-group-is-layout-flex\">\n<article class=\"wp-block-group content max-w-none bg-white rounded-xl is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-data=\"toggleVisibility\">\n<h2 class=\"wp-block-heading text-blue-900 has-medium-font-size\" x-bind=\"trigger\">Waar kan ik de prijzen vinden? <\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-bind=\"content\" x-cloak=\"\">\n<p>U kan op onze <a href=\"https:\/\/www.pps-e.com\/nl\/kosten\/\" rel=\"noopener\" target=\"_blank\">pagina <\/a>uw transport, invoer en douane kosten berekenen. Als dit niet werkt of onduidelijk is kan u ons contacteren op het nummer van het kantoor van verzending. Dit nummer is op de site te vinden bij \u2018<a href=\"https:\/\/www.pps-e.com\/nl\/contact\/\" rel=\"noopener\" target=\"_blank\">Contact<\/a>\u2019.<\/p>\n<\/div>\n<\/article>\n<\/section>\n\n\n\n<section class=\"wp-block-group faq-container is-vertical is-content-justification-stretch is-nowrap is-layout-flex wp-container-core-group-is-layout-37936256 wp-block-group-is-layout-flex\">\n<article class=\"wp-block-group content max-w-none bg-white rounded-xl is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-data=\"toggleVisibility\">\n<h2 class=\"wp-block-heading text-blue-900 has-medium-font-size\" x-bind=\"trigger\">Hoe kan ik betalen? <\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-bind=\"content\" x-cloak=\"\">\n<p>Dit kan u vinden op deze <a href=\"https:\/\/www.pps-e.com\/nl\/kosten\/\" rel=\"noopener\" target=\"_blank\">pagina <\/a>vinden. <\/p>\n<\/div>\n<\/article>\n<\/section>\n\n\n\n<section class=\"wp-block-group faq-container is-vertical is-content-justification-stretch is-nowrap is-layout-flex wp-container-core-group-is-layout-37936256 wp-block-group-is-layout-flex\">\n<article class=\"wp-block-group content max-w-none bg-white rounded-xl is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-data=\"toggleVisibility\">\n<h2 class=\"wp-block-heading text-blue-900 has-medium-font-size\" x-bind=\"trigger\">Zijn er dingen die jullie niet versturen?<\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-bind=\"content\" x-cloak=\"\">\n<p>Ja, niet alles is toegestaan om zomaar te versturen. Volgende zaken kunnen in het algemeen niet met PPS verstuurd worden. Maar ze kunne WEL met Cavalier verstuurd worden. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gevaarlijke stoffen (ook parfum , spuitbus, verf, glacial) <\/li>\n\n\n\n<li>Accijns goederen ( alc drank, sigaren)<\/li>\n\n\n\n<li>Bederflijke waar ( verse\/niet verwerkte levens middelen)<\/li>\n\n\n\n<li>Medicijnen ( ivm vergunning tot invoer)<\/li>\n\n\n\n<li>Levende dieren<\/li>\n<\/ul>\n\n\n\n<p>De Douane zal ook controleren op verboden goederen<br\/>Wij hebben een verder uitgebreide lijst met verboden goeden. Die kan u aanvragen op de site. &#13;\n<\/p>\n<\/div>\n<\/article>\n<\/section>\n\n\n\n<section class=\"wp-block-group faq-container is-vertical is-content-justification-stretch is-nowrap is-layout-flex wp-container-core-group-is-layout-37936256 wp-block-group-is-layout-flex\">\n<article class=\"wp-block-group content max-w-none bg-white rounded-xl is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-data=\"toggleVisibility\">\n<h2 class=\"wp-block-heading text-blue-900 has-medium-font-size\" x-bind=\"trigger\">Wat moet ik meebrengen om een pakket te kunnen verzenden?<\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-bind=\"content\" x-cloak=\"\">\n<p>U heeft een Geldige identiteitsbewijs van de afzender, paklijst en waarde van de goederen. U  dient ook een Instructie voor verscheping (Shippers Letter of Instruction=SLOI) in te vullen.<\/p>\n<\/div>\n<\/article>\n<\/section>\n\n\n\n<section class=\"wp-block-group faq-container is-vertical is-content-justification-stretch is-nowrap is-layout-flex wp-container-core-group-is-layout-37936256 wp-block-group-is-layout-flex\">\n<article class=\"wp-block-group content max-w-none bg-white rounded-xl is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-data=\"toggleVisibility\">\n<h2 class=\"wp-block-heading text-blue-900 has-medium-font-size\" x-bind=\"trigger\">Hoe lang is het onderweg? <\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-b16ad781 wp-block-group-is-layout-flex\" x-bind=\"content\" x-cloak=\"\">\n<p>Dit hangt af of u het met lucht of zeevracht verstuurd.<\/p>\n\n\n\n<p>Met luchtvracht is dit: &lt; 1 week <\/p>\n\n\n\n<p>Met zeevracht is dit: <\/p>\n\n\n\n<p>Van NL naar ABC: ca. 2,5 weken<\/p>\n\n\n\n<p>Van ABC naar NL: ca. 4 weken<\/p>\n\n\n\n<p>Van Miami naar ABC: ca. 1 week<\/p>\n\n\n\n<p>Van ABC naar Suriname: ca. 6 weken<\/p>\n\n\n\n<p>Van ABC naar St.Maarten: ca. 6 weken<\/p>\n\n\n\n<p>Intereiland (van\/naar ABC): ca. 1 dag<\/p>\n<\/div>\n<\/article>\n<\/section>\n\n\n\t<\/div>\n<\/div>\n\n\n<\/section><section class=\"py-4 bg-blue-900 bg-opacity-100 \" style=\"\">\n\t\n<div class=\"container mx-auto relative\" style=\"\">\n\t<div class=\"mx-auto px-5 mx-auto bg-transparent bg-opacity-100 max-w-none \">\n\t\t\n<div class=\"content bg-transparent bg-opacity-100 max-w-none w-full \" style=\"\">\n\t\n\n<h2 class=\"has-text-align-center has-theme-white-color has-text-color has-large-font-size wp-block-heading\" style=\"text-transform:capitalize\">Ready? Send. Go.<\/h2>\n\n\n\n<p class=\"has-text-align-center has-theme-white-color has-text-color has-medium-font-size\">Online aanvragen. Snel en makkelijk.<\/p>\n\n\n\n<div class=\"wp-block-buttons rounded-none is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-theme-blue-color has-theme-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/www.pps-e.com\/nl\/service-aanvraag\/\" style=\"border-radius:0px\">Dienst Aanvragen<\/a><\/div>\n<\/div>\n\n\n<\/div>\n\n\n\t<\/div>\n<\/div>\n\n\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2622","page","type-page","status-publish","hentry"],"acf":[],"featured_image_src":null,"_links":{"self":[{"href":"https:\/\/www.pps-e.com\/nl\/wp-json\/wp\/v2\/pages\/2622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pps-e.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pps-e.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pps-e.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pps-e.com\/nl\/wp-json\/wp\/v2\/comments?post=2622"}],"version-history":[{"count":8,"href":"https:\/\/www.pps-e.com\/nl\/wp-json\/wp\/v2\/pages\/2622\/revisions"}],"predecessor-version":[{"id":2634,"href":"https:\/\/www.pps-e.com\/nl\/wp-json\/wp\/v2\/pages\/2622\/revisions\/2634"}],"wp:attachment":[{"href":"https:\/\/www.pps-e.com\/nl\/wp-json\/wp\/v2\/media?parent=2622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}