PPS-e offers the service of returning a purchased item if the item is damaged or not as expected from the place of delivery in the country of Origin.
In other words: if your parcel contains something not as expected, we can assist with shipping to the place of exporting at a cost.
You ordered a green polo-shirt with Amazon, it was delivered to Cavalier Miami and you receive a red polo-shirt in Bonaire. PPS-e can assist to ship the goods back to Miami (at the customer costs, but we will be able to assist in a cost-effective way) and Cavalier Miami will return the package to the supplier, provided this is within the max. return time as stipulated in the suppliers return policy. The refund itself will of course also be in line with the suppliers’ return policy (refund, exchange, etc).