Curaçao: Monday to Friday from 8:00 to 17:00 (pick-up of parcels until 16:30)
Bonaire: Monday to Friday from 8:00 – 12:30 ; 13:30 – 17:00 (pick-up of parcels until 16:30)
Aruba: Monday to Friday from 8:00 – 12:30 ; 13:30 – 17:00 (parcels can be picked up until 16:30)
If you go to Track & Trace you can enter your details and see where your parcel is and whether it is ready for collection. If you don’t have a code, you can request one. If something goes wrong or does not work, you can always reach us on the following number
Curaçao: +5999 737 4321
Bonaire: +599 717 6002
Aruba: +297 588 7222
You can find us at:
Curaçao: Veeris Commercial park #30 Willemstad, Curaçao, Dutch Caribbean
Bonaire: Kaya Industria 30C- warehouse 1&2 Kralendijk, Bonaire, Dutch Caribbean
Aruba: Schotlandstraat 54 Oranjestad, Aruba, Dutch Caribbean
You can check our social media channels for this.
Air freight costs are determined by the so-called volume weight (length x width x height).
Sea freight costs are determined by the number of boxes or by the volume in m3.
You can find more info here.
You can find this on this Pricing page.
Yes, not everything is allowed to be sent just like that. In general, the following items cannot be sent using PPS. But they CAN be sent by Cavalier.
Customs will also check for prohibited goods
We have a further extensive list of prohibited goods. You can request it on the site.
You need a Valid ID of the sender, packing list and value of the goods. You will also need to complete a Shipping Instruction Letter (Shippers Letter of Instruction=SLOI).
This depends on whether you send it by air or sea freight.
With air freight it is: < 1 week
With sea freight it is:
From NL to ABC: approx. 2.5 weeks
From ABC to NL: approx. 4 weeks
From Miami to ABC: approx. 1 week
From ABC to Surinam: approx. 6 weeks
From ABC to St.Maarten: approx. 6 weeks
Intereiland (to/from ABC): approx. 1 day
Request Online. Easy and fast.